BPI is proud to demonstrate our dedication to customers by holding ourselves to the highest possible standards of service. Our newly improved and innovative packaging for decking and millwork is but one example of the operational improvements we now have in place.
We know that as a dealer, your priority is to provide your customers with the highest quality building materials. When millwork or decking arrives with shipping damage, the costly outcome could include project delays, unhappy contractors, and dissatisfied customers, all of which place your reputation on the line.
Addressing claims and handling callbacks can require significant energy and man-hours. Sometimes, the damaged product goes unnoticed until the time of installation, escalating costs even further. All of this adds up to extra hassle for you and your customers.
BPI’s newly improved packaging has been field-tested and it has received positive reviews from our customer base. Contractors are delighted with the pristine condition of BPI products because our packaging innovations help mitigate against damage incurred at the job site.
Trim is seal-wrapped using our proprietary process, and we’ve adapted how we palletize our doors, siding, and decking to create a more stabilized product that is easier to handle. We’ve even added customized racking on our trucks to ensure millwork arrives in pristine condition.
Questions about packaging or want to know more about this service? Contact your BPI Sales Representative today to learn more.
Download the Enhanced Packaging Process One-Sheet.